Refunds
We work hard to ensure that all products are made with high-quality materials and delivered accurately and on time. Your purchase is protected by our Return and Exchange Policy, which applies for 30 days from the purchase date.
You may request a refund or replacement if:
- The product is defective or damaged
- The print quality is poor
- The product you received is materially different from the item shown on the product page
Replacements and Exchanges
We generally do not offer refunds for incorrect selections such as choosing the wrong size, design, or color.
However, we may still assist with a replacement order. In this case, customers may be responsible for the shipping fee and a small handling fee (which may vary depending on the item type, such as hoodies or sweatshirts).
If the product you receive has the wrong size, incorrect design, or does not match your order, or if the size chart on our website is inaccurate, we will gladly provide either a refund or a free replacement.
If you are not satisfied with your purchase for any reason, please contact us. Customer satisfaction is our priority, and we will do our best to resolve the issue.
Note: Slight variations may occur between advertised images and the actual product. Please allow up to 20% difference in color or appearance due to lighting conditions during photography or differences in screen displays.
In most cases, if there is a problem with the product, we will reship the item at our expense. Such situations are rare, but we want you to feel confident shopping with us.
Order Cancellations and Modifications
Orders may be cancelled or modified within 24 hours of being placed.
Because we process and ship orders daily, once an order has been shipped we are unable to modify or cancel it. If the item has already been shipped, you will need to wait until it arrives and then return it before we can process a refund.
Please note that orders placed using promotional or discount codes cannot be modified or cancelled for the purpose of applying new promotions. Please refer to the Coupon | Promo | Discount Codes section below for more details.
Late or Missing Refunds
If you have not received your refund yet:
- Check your bank account again.
- Contact your credit card provider, as it may take some time before the refund is officially posted.
- Contact your bank, as processing times may vary.
If you have completed these steps and still have not received your refund, please contact us and we will assist you.
Coupon, Promo, and Discount Codes
- Discount, promo, or coupon codes cannot be applied to prior, existing, or pending orders.
- Discounts cannot be exchanged for cash.
- Only one promotional code may be used per order, unless otherwise stated.
Policy Summary
- Orders may be cancelled or modified within 24 hours of purchase.
- Promotional codes cannot be applied to previous or pending orders.
- Once an order has been shipped, it cannot be modified or cancelled.
- Customers are protected by our 30-day Return and Exchange Policy for product quality issues or significant differences from the product description.
- Errors in shipping information provided by the customer or missed deliveries are not covered under our refund policy, though we will always try to help find a reasonable solution.
Contact Us
If you have any questions regarding this policy, please feel free to contact us at any time, and our support team will be happy to assist you.